The Concept Logo
For orders inside Lebanon
The Concept provides delivery services across all Lebanese regions. Delivery charge in Lebanon depends on each region. To get the exact delivery charge for any region, kindly contact our customer care team.
For more assistance regarding your order’s estimated delivery date, kindly contact our customer care team.
For orders outside Lebanon
THE CONCEPT offers worldwide shipping through DHL.
Kindly find the list of available countries that THE CONCEPT ships to:
To calculate your shipping fees, kindly check out the shipping calculator .
To get an estimated delivery date, kindly contact our customer care team. Kindly note that The Concept team is not responsible for any delays that may occur during the shipping process. Several factors that could potentially delay a shipment: stock error, payment authorization, customs clearance, address verification…
Any custom duties, foreign taxes, and other handling fees are borne by the client upon the arrival of the parcel to the destined country. To estimate these costs, kindly contact your nearest customs office.
Tracking Order
As soon as your parcel has been dispatched, you will receive a tracking notification via email.
To track your order, kindly refer to the “Orders” section in your account to get an update on your order status.